Knowledge Base for Patients

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Knowledge Base for Patients

How do I Opt-out from SMS?

This option is temporarily only available for USA and Canada recipients

To unsubscribe from survey reminders sent to your mobile phone via SMS, simply respond to the text message with one of the following words:

CANCEL
END
OPT-OUT
OPTOUT
QUIT
REMOVE
STOP
TD
UNSUBSCRIBE
ARRET (French)

You may also tell your health care provider you no longer wish to receive text messages, and they can remove your phone number from your case details.

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